COMMITMENT TO OPEN AND TRANSPARENT COMMUNICATION We are committed to maintaining open, effective and transparent two-way communication with our stakeholders, including Unitholders, potential retail and institutional investors, analysts, and the media. Our interaction with the investment community is guided by the “Unitholders’ Communication and Investor Relations Policy”. This policy, which governs CLCT’s communication guidelines, channels and conduct of Unitholders meetings, is available on our website under the Investor Relations section at https://investor.clct. com.sg/ir_policy.html. This policy provides information to Unitholders on how CLCT will engage them and how Unitholders can communicate with CLCT. A stated investor relations policy helps to align our stakeholders with a coordinated approach to investor engagement. CLCT has a separate and dedicated Investor Relations team, who is acquainted with the matters that Unitholders would be concerned with. The Investor Relations team oversees the seamless conduct of all stakeholder engagements for CLCT. The Investor Relations team also provides updates to the Board on the feedback received from Unitholders. PROACTIVE ENGAGEMENT WITH INVESTMENT COMMUNITY VIA MULTIPLE CHANNELS To raise the profile of CLCT and forge strong relationships with key stakeholders, we actively engage the investment community through various channels. In addition to participating in numerous conferences and non-deal roadshows this year, we also joined the “CGS ChinaASEAN Business Leaders Summit” panel discussion in March 2023, where our CEO offered insights into China’s reopening, CLCT’s operating performance and its future growth strategy. In May 2023, we participated in the “REITs Symposium 2023”, which was jointly organised by ShareInvestor, Investing Note and REIT Association of Singapore (REITAS). The symposium served as an excellent platform to engage with existing and potential retail investors, providing them with deeper insights on CLCT. The management also met with retail and high networth investors through forums such as the “CLI REITs and UBS Wealth Management Event” and “Corporate Connect”. We conduct post-results briefings for analysts and institutional investors every quarter and briefings for media bi-annually following CLCT's financial results or business updates. These diverse events serve as vital platforms for meaningful two-way communication between our management team and the investment community. Engaging in such interactions is crucial as it allows us to gain a deeper understanding of the concerns and perspectives of our investors. These valuable insights inform and enhance our strategic decision-making processes. TIMELY AND TRANSPARENT DISCLOSURES We are committed to provide up-to-date information through our corporate website. All announcements, financial results, business updates, annual reports, property details, and presentation decks used at conferences and roadshows are readily accessible on our website. Interim updates, in addition to mandatory financial statements, are also provided to Unitholders. Such updates include: discussions of the significant factors that affected CLCT's interim performance, relevant market trends, and the foreseeable risks and opportunities that may have a material impact on CLCT's prospects. These interim updates provide Unitholders with a better understanding of CLCT's performance in the context of the current business environment. Additionally, webcasts of analyst and media briefings are also accessible on CLCT's website. This ensures that investors have access to important information presented during these briefings, allowing them to stay updated and make well-informed investment decisions. To proactively engage the media, press releases are distributed to key media agencies, including print, online and broadcast mediums in Singapore and China. We maintain good relationships with media agencies and respond promptly to media requests for information or interviews. Unitholders and the investment community can subscribe for email alerts on CLCT’s website to stay abreast of the latest announcements, press releases, and events. In addition, investors and the general public can easily reach out to us by sending their inquiries to the dedicated "Ask Us" email address at ask-us@ clct.com.sg. SUSTAINABILITY MANAGEMENT At CLCT, we recognise the increasing significance of sustainability management, driven by investors' INVESTOR RELATIONS Retail Engagement ANNUAL REPORT 2023 49 Financials Framework Portfolio Performance Leadership Overview
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