We recognise that our people are our greatest asset and are integral to the success of the
organisation. We adopt an integrated human capital strategy to continually develop and grow our
people to reach their fullest potential.
TALENT MANAGEMENT
We actively seek outstanding talents to support our business growth in China. To strengthen the
management bench and talent pipeline for leadership succession planning, we recruit talents at different
points in their careers, from fresh graduates to young, mid-career professionals and industry veterans.
Through our network with various distinguished China and overseas universities, we attract young talents
to join our Management Associate Programme and Graduate Development Programme.
Our scale allows us to provide a platform for cross-fertilisation of skills and capabilities, where our
employees have the opportunity to rotate to different malls, functions, cities or countries within
CapitaLand’s portfolio as part of their career development and growth.
COMPETITIVE REMUNERATION PACKAGE
We provide a comprehensive and competitive remuneration package which includes short-term cash
bonuses and long-term equity-based reward plans such as Restricted Share Plan and Performance
Share Plan. Such reward plans aim to tie incentive with performance, as well as to retain talent. We
conduct regular benchmarking exercises against different markets and are innovative in our
compensation strategies to ensure that we remain competitive and continue to attract and retain
talent.
DEVELOPING OUR PEOPLE
We strongly believe that continual learning is a fundamental building block of growth, and ample
training opportunities are provided to expand our people’s capabilities and realise their potential. We
collaborate with CapitaLand to offer our employees a suite of training and development programmes
that will help them gain the relevant knowledge and skills required to achieve business excellence.
Apart from classroom training, our employees are encouraged to proactively learn at their own time
and pace through our online learning platform iCampus, which contains a library of more than 400
courses in English and Chinese.
For new employees, we have in place structured programmes such as the new hire orientation
modules on iCampus, where staff can learn company information and policies and processes. This
helps to seamlessly integrate and ease new employees into our culture and system. During their first
three months of service, they are invited to attend a four-day immersion programme where they can
gain deeper insights into our management philosophy, core values, business strategy and
operations. The immersion programme also provides an opportunity for new employees to network
and interact with colleagues from other malls and functions.
To sharpen the leadership, management and business skills of the senior management team, we
partner with CapitaLand Institute of Management and Business (CLIMB) to organise and run
leadership and management programmes.
ENGAGING OUR PEOPLE
We believe it is important to engage our employees through regular communication. Staff
communication sessions with senior management are held on a regular basis to keep our employees
abreast of CRCT’s financial results and strategic business thrusts. In addition, regular recreational,
team-building and networking events are organised to foster engagement and cohesiveness.
CARING FOR OUR PEOPLE
We value and care for our people. We believe our success is shaped by our people and we will
continue to develop our human capital to achieve optimal performance.
People & Talent Management
64 | CapitaRetail China Trust Annual Report 2014
