SUSTAINABILITY REPORT 2023 41 SOCIAL HUMAN CAPITAL Supply Chain – Contractors in Operational Properties CLI’s in-house contractor management guidelines mandate that all contractors must adhere to local government and other legal requirements. Vendors are required to submit a copy of their risk assessments where their activities may affect the OHS of employees or visitors. Contractors are also provided with a copy of CLI’s EHS Policy. They are obligated to ensure that their employees are adequately trained or informed about EHS measures and abide to contractor house rules stipulating requirements such as the deployment of personal protective equipment, the reporting of accidents, and proper disposal of debris and toxic waste. To ensure compliance with CLCT’s EHS requirements, all tenants and suppliers are obligated to endorse the Occupational Health Notice. The notice highlights potential hazards and control measures that can be implemented. Quarterly evaluations are conducted, in the form of interviews, for key service providers such as security, cleaning, elevator maintenance, air-conditioning maintenance and fire protection agencies to ensure consistent service quality. Monitoring and evaluation of factors such as safety control measures and equipment usage status are conducted based on a scoring system specified in the contract. HUMAN RIGHTS CLCT adopts CLI’s integrated human capital strategy to recruit, develop and motivate employees. KPIs for both the business and people development are in place to align employees’ performance goals with business objectives. Employees are offered appropriate training opportunities to perform well in their jobs. CLI has a Social Charter27 approved by top management, which articulates CLI’s commitment to upholding human dignity and respect for each individual. This charter addresses topics, including human rights, child labour, forced labour, human trafficking, code of conduct, diversity and inclusion, and healthy work-life balance. Other human rights related policies such as grievance handling and harassment policies are also in place. As a CLI-listed REIT, the Social Charter is applicable to all CLCT employees and guides the REIT in fostering a supportive and respectful environment across all aspects of CLCT’s business and operations. To enhance accessibility, information including employment terms, benefits and practices, Ethics and Code of Business Conduct and the Fraud, Bribery, and Corruption Risk Management Framework is provided to all employees through the intranet. Anti-Child Labour and Anti-Forced Labour CLI is a signatory of the United Nations Global Compact (UNGC) and is committed to the 10 principles in the areas of human rights, labour, environment and anti-corruption. These 10 Principles of the UNGC are derived from the Universal Declaration of Human Rights, the International Labour Organisation’s Declaration on Fundamental Principles and Rights at Work, the Rio Declaration on Environment and Development, and the United Nations Convention against Corruption. In 2023, CLCT had no reported incident relating to discrimination, child labour or forced labour, and no employees was below the age of 16. 27 CapitaLand Social Charter is available on https://www.capitaland.com/en/about-capitaland/sustainability.html#tab-0-social.
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